Key Result Areas (KRAs) and Key Performance Indicators (KPIs) are a vital part of any employee’s or a professional individual’s work life. From the entry level employee to the senior management, KRAs and KPIs serve as an instrument to gauge at the success of an organisation.
There is a new breed of employee that has entered our workplaces – the millennials. What one needs to prepare for is the fact that millennials are an informed generation of employees with technology at their disposal. They are equipped to work in newer ways, and new ways of work demand a new set of formats, policies and rules.