Communication Archives - Yellow Spark

5 Effective Strategies to Handle Office Conflict

It is people who make workplaces and it is a known fact that people inevitably bring in their emotions to work. On a regular working day, everything may be going fine, however, in a crisis, each employee will respond differently. This different behaviour or defence mechanism is important so that the person can combat a difficult situation and navigate through difficult feelings and emotions. However, when there is a pattern of behaviour stemming from a defence mechanism, which negatively impacts others, conflicts are inevitable. To address conflict resolution, it’s important to first understand defence mechanisms before coming up with any strategies to overcome them. Let’s look at 5 very common defencive behaviours of employees:

Conflicts rarely resolve themselves. Third-party interventions are sometimes necessary, and this responsibility mainly falls on the managers, HR folks and leaders. Through conflict resolution, and when resolved properly, conflicts can lead to better ideas, better understanding, and better working relationships. To address conflict resolution, it’s important to first understand defence mechanisms before coming up with any strategies to overcome them. Let’s look at 5 very common defensive behaviours of employees:

3 Listening Styles That Are Cornerstones of Modern Leadership

Traditionally, workplace communication flow has been from the top to the bottom. However, things are changing now. Successful organisations understand that communication flows not just from top to bottom but also sideways and even from the bottom to the top. And that’s where listening skills come into perspective. Let’s explore 3 types of listening skills that are essential for successful leaders, managers and the organisation at large.

7 Exceptional Strategies to Ace Your Role as a Virtual Leader

7 Exceptional Strategies to Ace Your Role as a Virtual Leader Key components of being a successful leader centres around your vision, mission and your interpersonal relationships. To be successful, a good amount of a leader’s time must be spent

Effective Guide to Handle Digital Harassment in Your Company

The types of harassment can range from psychological and verbal, to more serious forms like physical and sexual harassment. However, with more and more offices exploring flexible work options now, technology has a huge role to play in work engagements. And with this, the incidence of harassment, biases and bullying whether over a call or text or video, is only increasing.

Ideas to Manage Work From Home (WFH) Like A Pro

When you exclusively work from home, physical boundaries between work and your personal life can blur. Even if you’re organised, it can still be difficult to successfully manage your career and a household in the same space, especially if you’re raising a family, too. Here are some tips to ease yourself into the Work from home (WFH) mode…

Being Prepared in the Times of Coronavirus

The World Health Organization officially declared Coronavirus as a pandemic. With the virus continuing to spread, it is important that companies follow best practices to avoid panic, and ensure its employees stay healthy and safe. Here are some broad guidelines which can be followed…

8 Kinds of Toxic Employees That Drag Down Your Company

So-called ‘toxic employees’ are like white ants. They eat into your system long before you even begin to notice them, and the damage is very costly. Good culture depends on mutual respect and constant team effort. Toxic employees undermine these very core values. Here are some traits that can help you spot toxic employees…

How to Effectively Roll-Out an Employee Policy

A well thought out policy can avoid confusion, set expectations for employee conduct, and also serve as a safeguard for the company when employees do not meet those expectations. On the other hand, a poorly communicated employee policy can create confusion. It can hamper an employer’s ability to respond effectively and consistently to critical situations in the workplace. Therefore it is in the company’s interest to effectively introduce a new or updated policy…Here’s how…

5 Fallouts of Poor Employee Grievance Handling

Employee grievance may be genuine or sometimes even perceived. Whatever be the reason, it surely does result in low morale, frustration, discontentment and a sense of injustice among employees. Poor grievance handling will cost a company in more than one way. Let’s look at five fallouts of a poor grievance redressal mechanism:

6 Winning Qualities That Makes a Successful Leader

Even a seasoned team leader can sometimes find his or her job challenging. Whether they have been assigned a new team, or are taking over an existing one, the effort and experience are more or less the same. Here are six winning tips to help you build and lead a productive, collaborative team while taking your leadership skills to the next level…

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‘As we were slowly inching out of the pandemic-induced HR challenges, we were looking for an organisation-wide capacity building on the PoSH Act. Yellow Spark wrote to us and we jumped at the chance to work with them again. Aparna and Deepam brought their understanding of non-profit HR to tailor the sessions to the contexts of our team members. The module was comprehensive and accessible, and their facilitation was excellent. They encouraged participation, addressed all questions with ease, and demonstrated a deep understanding of legal and sensitive aspects of the issue along with a real commitment to improving YUVA’s internal capacities and response. Yellow Spark is extremely accessible and doesn’t come with a cookie-cutter approach for all organisations. This makes their input both uniq…

Roshni Nuggehalli - CEO, Youth for Unity and Voluntary Action (YUVA)