5 Effective Strategies to Handle Office Conflict

It is people who make workplaces and it is a known fact that people inevitably bring in their emotions to work. On a regular working day, everything may be going fine, however, in a crisis, each employee will respond differently. This different behaviour or defence mechanism is important so that the person can combat a difficult situation and navigate through difficult feelings and emotions. However, when there is a pattern of behaviour stemming from a defence mechanism, which negatively impacts others, conflicts are inevitable. To address conflict resolution, it’s important to first understand defence mechanisms before coming up with any strategies to overcome them. Let’s look at 5 very common defencive behaviours of employees:

Conflicts rarely resolve themselves. Third-party interventions are sometimes necessary, and this responsibility mainly falls on the managers, HR folks and leaders. Through conflict resolution, and when resolved properly, conflicts can lead to better ideas, better understanding, and better working relationships. To address conflict resolution, it’s important to first understand defence mechanisms before coming up with any strategies to overcome them. Let’s look at 5 very common defensive behaviours of employees:

3 Listening Styles That Are Cornerstones of Modern Leadership

3 Listening Styles That Are Cornerstones of Modern Leadership - Yellow Spark Blog. Let's explore 3 types of listening skills that are essential for successful leaders, managers and the organisation at large.

Traditionally, workplace communication flow has been from the top to the bottom. However, things are changing now. Successful organisations understand that communication flows not just from top to bottom but also sideways and even from the bottom to the top. And that’s where listening skills come into perspective. Let’s explore 3 types of listening skills that are essential for successful leaders, managers and the organisation at large.

How to Effectively Roll-Out an Employee Policy

How to Effectively Roll-Out an Employee Policy_Yellow Spark Blog

A well thought out policy can avoid confusion, set expectations for employee conduct, and also serve as a safeguard for the company when employees do not meet those expectations. On the other hand, a poorly communicated employee policy can create confusion. It can hamper an employer’s ability to respond effectively and consistently to critical situations in the workplace. Therefore it is in the company’s interest to effectively introduce a new or updated policy…Here’s how…