Even under normal circumstances, a perfect work schedule is something managers strive for. It’s even more relevant currently with the ongoing pandemic – when everybody is juggling not only with multiple responsibilities but also switching between home responsibilities and work and struggling to achieve a good work-life balance. The following steps will help create an effective workflow suited to your organisation and your teams.
There is nothing more powerful than communicating in a manner that truly resonates with employees. Interestingly enough, communication is not one single skill, but a complex set of interdependent skills. Let’s break down communication to look at each aspect so that it can be used to make a strong impact on people.
Conflicts rarely resolve themselves. Third-party interventions are sometimes necessary, and this responsibility mainly falls on the managers, HR folks and leaders. Through conflict resolution, and when resolved properly, conflicts can lead to better ideas, better understanding, and better working relationships. To address conflict resolution, it’s important to first understand defence mechanisms before coming up with any strategies to overcome them. Let’s look at 5 very common defensive behaviours of employees:
Traditionally, workplace communication flow has been from the top to the bottom. However, things are changing now. Successful organisations understand that communication flows not just from top to bottom but also sideways and even from the bottom to the top. And that’s where listening skills come into perspective. Let’s explore 3 types of listening skills that are essential for successful leaders, managers and the organisation at large.
How would you define employee engagement in your organisation? Is it high or low? Is it purpose-driven or mandate-driven? Where or whom do we go to when we need employees to be engaged? Mostly the answer would be HR. In our guest article, we throw some light on where to focus efforts to build employee engagement.
Online sexual harassment is in a way a kind of ‘invisible harassment’ as only the aggrieved employee experiences the impact. The first step to prevention is to identify the harassment and then guide the employee towards redressal. What can HR do to help?
The role of managing people should not rest wholly on the HR department. Every level of the organisation has to be involved. Leadership should play an important role, as should the managers. Here are a few HR skills managers can adopt to help the smooth running of an organisation.
Empathy plays a major role in the workplace that will deal with failures, poor performance and manage employees who genuinely show interest to contribute, improve, and grow. As leaders, your role is simple – deal empathetically with the team and watch them build a strong and prosperous organisation. This understanding will give a better way to manage the challenges ahead. However, most leaders find this hard. It is therefore important to take note of the barriers to empathetic behaviour:
The skills a manager needs to hone have always been seen as generic and ambiguous, but in reality, there is a definitive skill set which needs to be practised to excel in the role. Ultimately, the way you choose to manage your team members will have a direct impact on their performance and overall productivity.
Emotions are an integral part of who we are. In the context of a leader, emotions are critical to practically everything a leader does and wants to do. Let’s look at 5 emotions which are not only important to drive success in organisations but are also critical given the current turbulent times: